“Daring Fireball”:http://daringfireball.net/linked/2011/10/21/qr-codes points to a “pretty thorough takedown of QR codes”:http://www.imediaconnection.com/article_full.aspx?id=30267 as used in print ads. The original design goal — Toyota invented these to track parts — makes sense, but jamming these into consumer media is just strange.
* Users can already type in your URL or a sentence, or speak into Siri, or do an image search with their phone. Is taking a snap of this code thing really so much better?
* There’s a history of companies trying to stuff proprietary ID systems in between users and product/service providers. These visual codes are one such thing. AOL Keywords, RealNames are text-based equivalents. They all try to get advertisers to stuff these in ads, but I don’t see how this really serves users or advertisers, it mostly just serves the companies with the proprietary ID system.
* Ultimately, if your product/ad/message is so forgettable that you think jamming a QR code or text string in will help, well, there is a deeper problem.
Someone asked me in disbelief, “What, you’ve never scanned a QR code?? You must mean you’ve never created one!”
Well, no, I have never scanned a QR code. I see them at restaurants and stores — why would I scan, I am at the business? I see them on politician’s signs — they all have websites that are trivial to find, not that a politician sign would ever drive me to their website. I see them in magazine ads, but there is always a URL there and it is easier to type in a URL than fiddle around and capture the QR image. Maybe if I had no fingers I’d prefer the image capture route.
I have created a QR code — once, for this post. Pretty easy. Creating them is clearly no impediment to their adoption.
Hey John,
Can’t let the reference to RealNames pass…
Of course we were the memorable name. Its the URL that is the QR Code of its time
Google search success shows us that consumers need to type in names, words, phrases, brands. Almost anything rather than a URL….
Still a believer
Keith
xxx
I’m so glad you wrote this. I couldn’t agree more. If I’ve got time to deal with taking a picture of the stupid QR code, I could just read the thing it was on.
Keith, good to hear from you. Agree URLs are ugly but a) somewhat openly/fairly managed and b) required so not worth fighting.
Consumers do want to just express themselves in very natural language/forms and get answers. We’d probably both agree that stuffing consumer intention into a QR code matching process is no step forward.
“We’d probably both agree that stuffing consumer intention into a QR code matching process is no step forward.”
Yes to that….