A Little Ludwig Goes A Long Way

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  • Posted on July 25, 2008
  • by john

Business reading — IndyMac, Customers

* My Experience at IndyMac: Fraud, Corruption, Criminality. Wow.
* The 6 Laws of Customer Experience — nice, clear, succinct read about how to orient towards customers.

Posted in UncategorizedTagged Business, Criminality, Fraud, Values

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