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A Little Ludwig Goes A Long Way

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Business reading — IndyMac, Customers

July 25, 2008July 25, 2008 john Uncategorized

* My Experience at IndyMac: Fraud, Corruption, Criminality. Wow.
* The 6 Laws of Customer Experience — nice, clear, succinct read about how to orient towards customers.

Business Criminality Fraud Values

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